Privacy Policy

Last updated: May 15, 2024

1. Introduction

Decisional AI, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at decisional.com and our services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for support
  • Sign up for our newsletter

This information may include your name, email address, billing address, phone number, and payment information.

Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Device information and identifiers
  • Usage patterns and preferences
  • Referring URLs and pages visited

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Improve our Services and develop new features
  • Monitor and analyze usage patterns and trends
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share your information

We have not sold or shared any personal information to third parties for commercial purposes in the past twelve months.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of marketing communications

For California Residents

Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect and the right to request deletion.

For EU/UK Residents

Under GDPR, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

Decisional AI, Inc.

Attn: Data Protection Officer

590 6th Street

San Francisco, CA 94103

Email: privacy@decisional.com